Effective Date: August 18, 2026
Company Name: IT Pro Services LLC (“ITPS”)
Website: https://www.it-ps.net/
These Terms and Conditions (“Agreement”) govern your purchase and use of services provided by IT Pro Services LLC (“ITPS,” “we,” “us,” or “our”), including but not limited to web hosting, website development, managed IT services, cybersecurity services, digital marketing, social media services, cloud services, AI automation, consulting, and other technology solutions.
By purchasing, accessing, or using ITPS services, you agree to be bound by this Agreement and any policies incorporated by reference, including our Privacy Policy, Refund Policy, and Acceptable Use Policy.
ITPS reserves the right to modify these Terms from time to time. Updated Terms will become effective when posted unless otherwise stated. Continued use of our services following an update constitutes acceptance of the revised Terms.
Customers agree to pay all fees associated with the services or packages they select.
Services may be billed monthly, annually, one-time, per project, or according to another billing schedule agreed upon between ITPS and the customer.
Failure to make payment when due may result in:
Suspension of services
Late fees where applicable
Restriction of account access
Termination of services
Payments are subject to our applicable Refund Policy and any written agreement governing the specific service purchased.
ITPS will provide services according to the applicable service package, proposal, statement of work, order, or other written agreement.
Customers agree to provide accurate information, materials, credentials, approvals, and cooperation reasonably necessary for ITPS to provide the services.
ITPS is not responsible for delays resulting from:
Missing or incomplete customer materials
Delayed customer approvals
Customer inaction
Third-party services or providers
Circumstances outside ITPS’s reasonable control
Customers retain ownership of content they provide to ITPS, including text, images, videos, logos, data, and other materials, subject to any applicable third-party rights.
Unless otherwise agreed to in writing, ITPS retains ownership of its proprietary:
Website designs
Code
Templates
Software
Automation systems
Processes
Frameworks
Backend systems
Documentation
Background technology
Any customer rights to use ITPS-owned materials are subject to the applicable service agreement, license, payment requirements, and these Terms.
“Background Technology” includes software, source code, frameworks, systems, configurations, processes, tools, templates, infrastructure, and other technology developed, licensed, or used by ITPS in providing services.
Unless otherwise agreed in writing, customers receive only a limited, non-exclusive, non-transferable license to use Background Technology as necessary to receive the purchased services.
Customers may not, except where permitted by applicable law:
Copy or distribute proprietary ITPS technology
Sell or sublicense ITPS technology
Reverse-engineer proprietary systems
Decompile proprietary software
Attempt to derive proprietary source code
Remove proprietary notices
All rights not expressly granted are reserved by ITPS.
Customers grant ITPS a limited, non-exclusive license to host, copy, display, transmit, modify, and otherwise use Customer Content solely as reasonably necessary to provide the requested services.
This license generally terminates when the applicable services end, except where continued retention is required by law, backup processes, dispute resolution, or legitimate business recordkeeping requirements.
Customers may not use ITPS services for activities involving:
Illegal conduct
Fraud or deceptive practices
Unauthorized access to systems or accounts
Spam or unlawful communications
Phishing
Malware or malicious code
Intellectual property infringement
Content that violates applicable law
Activities that threaten the security or reliability of ITPS systems
ITPS may suspend, restrict, or terminate services when reasonably necessary to protect ITPS, its customers, third parties, or its infrastructure.
Customers may not use hosting, server, network, or other computing resources in a manner that materially interferes with other customers or ITPS infrastructure.
ITPS may take reasonable action to address excessive or abusive resource usage, including:
Resource limiting
Temporary throttling
Suspension
Service migration
Termination
Standard support may be provided through email, ticketing systems, telephone, remote assistance, or other communication methods depending on the customer’s service plan.
Response times may vary based on:
Service level
Issue severity
Technical complexity
Business hours
Third-party dependencies
Any guaranteed response times must be stated in a separate written service-level agreement.
This Agreement remains effective while you use ITPS services.
ITPS may suspend or terminate services for reasons including:
Nonpayment
Material breach of these Terms
Fraud
Abuse
Security threats
Illegal activity
Material misuse of services
Upon termination, outstanding amounts owed for services already provided remain due.
Provisions that by their nature should survive termination will continue to apply after termination.
Refund eligibility is governed by the applicable ITPS Refund Policy and any written service agreement.
Where applicable, hosting services may qualify for a stated money-back period under the Refund Policy.
Custom development, professional services, digital services, completed work, third-party charges, and other services may be non-refundable as described in the applicable Refund Policy or agreement.
Except where expressly stated in writing, ITPS services are provided “as is” and “as available.”
To the fullest extent permitted by applicable law, ITPS does not guarantee uninterrupted, error-free, or completely secure operation of any service.
Temporary interruptions may occur because of maintenance, technical failures, telecommunications issues, third-party service interruptions, cybersecurity incidents, or circumstances outside ITPS’s reasonable control.
To the fullest extent permitted by applicable law, ITPS’s aggregate liability arising from or relating to the applicable services will not exceed the amount paid by the customer to ITPS for those services during the three (3) months immediately preceding the event giving rise to the claim.
To the fullest extent permitted by law, ITPS will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of business, loss of data, or business interruption.
Some jurisdictions do not permit certain exclusions or limitations of liability, so some limitations may not apply in all circumstances.
Customers agree, to the extent permitted by law, to defend, indemnify, and hold harmless ITPS and its officers, employees, contractors, and agents from third-party claims arising from:
Customer misuse of services
Customer-provided content
Customer violation of applicable law
Customer violation of third-party rights
Customer breach of these Terms
Fraudulent activity may result in immediate restriction or termination of services.
Customers should contact ITPS regarding billing concerns before initiating a chargeback so we have an opportunity to investigate and resolve the matter.
ITPS reserves the right to suspend services associated with disputed or unpaid charges and to pursue lawful collection remedies where appropriate.
Unless a separate written agreement specifically states otherwise, customers are responsible for maintaining independent backups of important data and content.
ITPS may provide backup services as part of certain plans; however, no backup system can guarantee recovery under every circumstance.
ITPS will not be responsible for delays or failures caused by circumstances beyond its reasonable control, including:
Natural disasters
Severe weather
Power failures
Internet or telecommunications outages
Cyberattacks
Government actions
Labor disruptions
Third-party service failures
Other events outside ITPS’s reasonable control
Use of personal information is governed by the IT Pro Services LLC Privacy Policy:
https://www.it-ps.net/privacy-policy/
These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.
IT Pro Services LLC may offer an SMS messaging program for customers and prospective customers who voluntarily opt in to receive text messages.
By opting in, you consent to receive text messages from IT Pro Services at the mobile telephone number you provide.
Messages may include:
Customer care and support communications
Responses to service inquiries
Consultation and appointment follow-ups
Service-related communications
Marketing and promotional communications
Information regarding IT Pro Services products and services
Consent to receive SMS marketing messages is not a condition of purchasing any product or service.
Message frequency varies based on your interaction with IT Pro Services, the services you request, and your communication preferences.
Message and data rates may apply.
Your mobile carrier’s standard messaging and data charges may apply to messages sent to or received from IT Pro Services.
You may unsubscribe from SMS messages at any time by replying:
STOP
After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. No further messages from that SMS program will be sent unless you subsequently opt in again.
You may rejoin the SMS program by completing an IT Pro Services SMS opt-in process again or, where supported, by replying START.
For assistance with our SMS program, reply:
HELP
You may also contact IT Pro Services:
Email: support@it-ps.net
Phone: (904) 881-2019
Wireless carriers are not responsible for delayed or undelivered messages.
Delivery of SMS messages is subject to effective transmission by your wireless service provider and other telecommunications networks.
Information collected through our SMS program is handled in accordance with our Privacy Policy:
https://www.it-ps.net/privacy-policy/
Mobile information, SMS opt-in information, and SMS consent will not be shared with third parties or affiliates for their marketing or promotional purposes.
Service providers may process information solely as necessary to provide communications or other services on behalf of IT Pro Services, subject to applicable privacy and security obligations.
ITPS may update these Terms periodically.
When changes are made, the Effective Date at the top of this page will be updated. Continued use of ITPS services after updated Terms become effective constitutes acceptance of those updated Terms where permitted by applicable law.
IT Pro Services LLC
Website: https://www.it-ps.net/
Support: support@it-ps.net
Sales: sales@it-ps.net
Support Phone: (904) 881-2019