Effective Date: April 9, 2026
Company Name: IT Pro Services (ITPS)
Website: https://www.it-ps.net/
1. Acceptance of Terms
This Hosting and Services Agreement (“Agreement”) governs your purchase and use of all services provided by IT Pro Services (ITPS), including but not limited to web hosting, website development, IT services, and digital solutions.
By purchasing or using any ITPS services, you agree to be bound by this Agreement, including all referenced policies (Refund Policy, Acceptable Use Policy, etc.).
ITPS reserves the right to modify this Agreement at any time. Continued use of services constitutes acceptance of updated terms.
2. Payment Terms
- Customer agrees to pay all fees associated with selected services.
- Payments are billed monthly, annually, or per project as agreed.
- Failure to pay may result in:
- Service suspension
- Late fees
- Termination of services
- All payments are non-refundable unless explicitly stated in the Refund Policy.
3. Provision of Services
ITPS will provide services based on selected packages and features.
Customer agrees to:
- Provide accurate and timely information
- Cooperate with ITPS for service delivery
ITPS is not responsible for delays caused by:
- Missing content or materials
- Client inaction or communication delays
4. Ownership & Website Rights
Customer Content
Customer retains ownership of all content provided (text, images, data, etc.).
ITPS Ownership
- ITPS retains ownership of:
- Website design
- Code structure
- Templates
- Backend systems
If the customer cancels services or fails to pay:
- The customer loses the right to use the website and design
- ITPS may suspend or remove access
5. Background Technology & License
“Background Technology” includes all systems, code, frameworks, and infrastructure developed or used by ITPS.
Customer:
- Is granted a limited, non-transferable license to use services
- May NOT:
- Copy, resell, or distribute technology
- Reverse-engineer or modify systems
All rights remain exclusively with ITPS.
6. License to Use Customer Content
Customer grants ITPS a limited license to:
- Host
- Display
- Modify (for functionality)
- Deliver services using provided content
This license ends upon service termination.
7. Acceptable Use & Content Policy
Customer agrees NOT to use services for:
- Illegal activities
- Copyright infringement
- Spam, phishing, or fraud
- Malware or harmful code
- Pornographic, violent, or abusive content
ITPS reserves the right to:
- Suspend or terminate services immediately
- Remove content without notice
8. Resource Usage & Server Protection
To maintain service quality:
- Excessive resource usage is prohibited
- Accounts impacting server performance may be:
- Throttled
- Suspended
- Terminated
No refunds will be issued for violations.
9. Support
- Standard support is provided via email
- Phone support is available if included in your plan
- Response times may vary based on issue complexity
10. Term & Termination
This Agreement remains active until terminated.
ITPS may terminate services if:
- Payment is not made
- Terms are violated
- Abuse or fraud is detected
Upon termination:
- All outstanding balances are due immediately
- Services and access may be revoked
11. Refund Policy Reference
All refunds are governed by the official Refund Policy.
Key points:
- 30-day guarantee applies to hosting only
- No refunds for digital or custom services
- Violations void refund eligibility
12. Warranty Disclaimer
All services are provided “as is” and “as available.”
ITPS makes no guarantees regarding:
- Uptime
- Performance
- Error-free operation
ITPS is not liable for:
- Downtime
- Data loss
- Interruptions
13. Limitation of Liability
ITPS liability is limited to:
The total amount paid by the customer within the last three (3) months
ITPS is NOT liable for:
- Lost profits
- Data loss
- Business interruption
- Indirect or consequential damages
14. Indemnification
Customer agrees to defend and indemnify ITPS against any claims resulting from:
- Misuse of services
- Violation of laws
- Content-related disputes
15. Fraud & Chargebacks
- Fraudulent activity will result in immediate termination
- Chargebacks without prior contact will lead to:
- Account suspension
- Permanent ban
- Legal recovery actions
16. Data & Backup Responsibility
- Customers are responsible for maintaining backups
- ITPS may provide backups but does not guarantee data recovery
17. Force Majeure
ITPS is not liable for failure due to events beyond control, including:
- Natural disasters
- Cyberattacks
- Power or network outages
18. Governing Law
This Agreement is governed by the laws of the State of Florida, United States.
19. Contact Information
IT Pro Services (ITPS)
🌐 https://www.it-ps.net/
📧 support@it-ps.net
📞 (904) 515-6115
