ITPS / POLICIES
Privacy Policy
Last Updated: August 18, 2026
IT Pro Services LLC ("IT Pro Services," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.it-ps.net, communicate with us, request services, submit forms, make purchases, or otherwise interact with IT Pro Services.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Mailing or billing address
Telephone or mobile phone number
Company or organization name
Information submitted through contact, consultation, support, or service request forms
Communication and marketing preferences
Information necessary to provide requested products or services
Payment information may be processed by third-party payment processors such as Stripe. IT Pro Services does not intentionally store complete payment card information when payments are processed directly by a third-party payment provider.
We may also automatically collect certain technical information when you visit our website, including:
IP address
Browser type and version
Device and operating system information
Referring and exit pages
Pages visited
Date and time of access
Time spent on the website
Website interaction and usage information
How We Use Your Information
We may use information we collect to:
Provide and manage our products and services
Respond to inquiries and consultation requests
Provide technical and customer support
Process and fulfill orders
Send order or service confirmations
Communicate regarding accounts, projects, appointments, or support requests
Send requested product or service information
Send service updates and notices
Send marketing communications when permitted
Communicate by email, telephone, or SMS when appropriate consent has been provided
Improve our website, products, services, and customer experience
Protect against fraud, misuse, and security threats
Comply with legal and regulatory obligations
Enforce our agreements and policies
SMS and Text Messaging Privacy
When you provide your mobile telephone number and expressly opt in to receive text messages from IT Pro Services, we may send you SMS messages relating to customer care, service communications, consultations, follow-ups, and marketing or promotional communications for which you have provided consent.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared, sold, rented, or otherwise provided to third parties for their own marketing or promotional purposes.
SMS consent is optional and is not a condition of purchasing products or services from IT Pro Services.
Message frequency may vary depending on your interactions with IT Pro Services and the services or communications you request.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to a message from us.
For assistance, reply HELP or contact us at info@it-ps.net.
After opting out, you may receive a confirmation message indicating that you have been unsubscribed. You will not receive additional SMS messages from that messaging program unless you subsequently provide consent to receive messages again.
Your consent to receive SMS messages applies specifically to IT Pro Services and will not be transferred to another business for that business's independent marketing purposes.
Email Marketing and Opt-Out
If you receive marketing emails from us, you may unsubscribe by following the unsubscribe instructions contained in those emails or by contacting us at:
Unsubscribing from marketing emails does not necessarily prevent us from sending transactional, account, security, service, or other communications that are necessary to provide services you requested.
Information Obtained From Third Parties
We may receive information from third-party service providers when reasonably necessary to operate our business, verify information, prevent fraud, process transactions, provide services, or respond to customer requests.
If you provide personal information about another individual, you represent that you have authority to provide that information to us. We will use such information only for legitimate business purposes and as otherwise permitted by law.
SMS opt-in data and consent are excluded from third-party sharing for marketing or promotional purposes as described in the SMS and Text Messaging Privacy section above.
Log Data
When you visit our website, our systems and service providers may automatically collect technical information commonly referred to as log data.
This information may include your IP address, browser type, browser version, device information, pages visited, date and time of your visit, time spent on individual pages, and related website usage statistics.
We use this information to operate, secure, analyze, and improve our website and services.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to remember preferences, understand how visitors interact with our website, maintain website functionality, measure performance, and improve our services.
You may configure your browser to refuse some or all cookies or to notify you when cookies are being used.
Disabling certain cookies may affect the functionality of portions of our website.
Disclosure to Service Providers and Third Parties
We may disclose personal information to service providers that assist us in operating our business, including providers of:
Website hosting
Customer relationship management systems
Communications services
IT and technical infrastructure
Customer support systems
Payment processing
Analytics
Security and fraud prevention
Professional services
These providers may access personal information only as reasonably necessary to perform services on our behalf and subject to applicable contractual and legal obligations.
Mobile information, SMS opt-in information, and SMS consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.
We may also disclose information:
When required by applicable law, regulation, subpoena, court order, or other legal process
When reasonably necessary to protect our rights, property, systems, customers, employees, or others
To investigate or prevent fraud, misuse, security incidents, or illegal activity
In connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business, subject to applicable law
When you direct or authorize us to make the disclosure
Any provision permitting disclosure of information to third parties does not apply to SMS opt-in data or consent for third-party marketing or promotional purposes.
Payment Processing
We may use Stripe or other authorized payment processors to process payments.
When you submit payment information through a third-party payment processor, that information is handled according to the processor's privacy and security practices.
We encourage you to review the privacy policy of the applicable payment provider.
Stripe's privacy information is available at:
Analytics and Tracking Technologies
We and service providers working on our behalf may use cookies, analytics technologies, web beacons, pixels, scripts, or similar technologies to understand how users interact with our website.
We may use this information to:
Analyze website traffic
Understand visitor behavior
Improve website functionality
Measure marketing performance
Improve products and services
Identify technical or security issues
Where required by applicable law, we will obtain consent before using technologies that require such consent.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
Sensitive information transmitted through our website is protected using appropriate security technologies, including encryption where applicable.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
If you have questions regarding the security of your information, contact us at:
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and accounting records, fulfill contractual obligations, resolve disputes, enforce agreements, protect legitimate business interests, and comply with applicable legal requirements.
You may contact us to request deletion or correction of certain personal information, subject to applicable legal and business retention requirements.
Links to Third-Party Websites
Our website may contain links to websites or services operated by third parties.
IT Pro Services is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing personal information to them.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
If we learn that a child under 13 has provided personal information to us without appropriate authorization, we will take reasonable steps to delete that information.
Parents or guardians who believe that a child has provided us with personal information may contact us at info@it-ps.net.
Correcting or Updating Your Information
You may request that we review, correct, or update personal information associated with you by contacting:
We may need to verify your identity before completing certain requests.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, technology, services, legal requirements, or privacy practices.
When we make changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact:
IT Pro Services LLC
Website: https://www.it-ps.net
Email: info@it-ps.net