Effective Date: August 18, 2026
Company Name: IT Pro Services LLC (“ITPS”)
Website: https://www.it-ps.net/
This Acceptable Use Policy (“AUP”) governs the use of products and services provided by IT Pro Services LLC (“ITPS,” “we,” “us,” or “our”), including but not limited to:
Web hosting
Virtual Private Servers (VPS)
Cloud and server services
Websites and web applications
Managed IT services
Cybersecurity services
Network services
AI and automation solutions
Chatbots
Digital marketing services
Email and messaging services
Other technology-related products and services
By accessing or using ITPS services, you agree to comply with this Acceptable Use Policy, our Terms and Conditions, Privacy Policy, Refund Policy, and any service-specific agreement.
Violations of this AUP may result in warnings, restrictions, suspension, or termination of services, depending on the nature and severity of the violation.
Refund eligibility following suspension or termination will be governed by our Refund and Cancellation Policy and applicable law.
You may not use ITPS services to engage in, facilitate, encourage, or knowingly support unlawful, abusive, fraudulent, malicious, or unauthorized activities.
ITPS services may not be used for activities that violate applicable local, state, federal, or international laws or regulations.
Prohibited activities include, but are not limited to:
Fraud
Identity theft
Financial scams
Unauthorized access to systems or accounts
Theft or misuse of personal information
Sale or distribution of illegal goods or services
Circumvention of lawful access controls
Activities intended to facilitate criminal conduct
ITPS supports legitimate cybersecurity research, penetration testing, vulnerability assessment, and security services when properly authorized.
You may not use ITPS services to:
Access systems, networks, accounts, or data without authorization
Conduct unauthorized penetration testing
Perform unauthorized vulnerability scanning
Launch denial-of-service or distributed denial-of-service attacks
Circumvent authentication or access controls
Exploit vulnerabilities without authorization
Deploy credential-stealing tools
Conduct password attacks against systems you do not own or have permission to test
Install backdoors or unauthorized remote-access tools
Interfere with the availability or security of third-party systems
Security testing must be conducted only against systems for which you have appropriate ownership or documented authorization.
You may not use ITPS services to send or facilitate unsolicited, deceptive, abusive, or unlawful communications.
Prohibited activities include:
Sending unsolicited bulk email
Sending marketing SMS or text messages without appropriate consent
Using purchased or improperly obtained contact lists for unlawful messaging
Operating email or SMS campaigns without required opt-in mechanisms
Ignoring unsubscribe or opt-out requests
Sending deceptive or misleading communications
Spoofing sender identities for fraudulent purposes
Operating spam tools or services
Using automated systems to send abusive volumes of messages
Sending messages in violation of applicable telecommunications or anti-spam laws
Customers using SMS, email marketing, CRM integrations, automation systems, or similar tools are responsible for obtaining required consent and honoring opt-out requests.
For SMS communications, customers should promptly honor recognized opt-out requests such as STOP where applicable.
ITPS services may not be used to create, distribute, host, execute, or facilitate malicious software or harmful code.
This includes:
Viruses
Ransomware
Trojans
Worms
Spyware
Credential-stealing software
Botnets
Command-and-control infrastructure
Malicious scripts
Cryptojacking software
Exploit kits
Unauthorized remote-access malware
Hosting legitimate malware samples for authorized security research may require prior written approval from ITPS and appropriate security controls.
You may not use ITPS services to:
Operate phishing websites
Create fraudulent login pages
Impersonate businesses or individuals for deceptive purposes
Steal credentials
Obtain sensitive information through fraudulent means
Conduct deceptive social-engineering campaigns against individuals or organizations without authorization
Authorized security awareness training or phishing simulations must be conducted with appropriate organizational authorization.
Customers may not knowingly use ITPS services to host, distribute, publish, or facilitate content that:
Violates applicable law
Infringes copyrights, trademarks, or other intellectual property rights
Contains malware or malicious code
Facilitates fraud, phishing, or identity theft
Contains child sexual abuse material or facilitates the exploitation of minors
Makes credible threats of violence
Facilitates unlawful harassment or stalking
Is intended to unlawfully disclose private or confidential information
Promotes or facilitates illegal transactions
ITPS reserves the right to restrict or remove content when reasonably necessary to comply with law, respond to valid legal requests, enforce this AUP, or protect ITPS infrastructure and users.
Customers are responsible for ensuring that content stored, hosted, transmitted, or distributed using ITPS services does not violate third-party intellectual property rights.
You may not knowingly:
Distribute copyrighted material without authorization
Use trademarks in a manner that unlawfully infringes third-party rights
Distribute pirated software
Distribute unauthorized copies of digital products
Circumvent digital rights management systems in violation of applicable law
ITPS may respond to valid intellectual property complaints in accordance with applicable law.
Customers must use shared hosting, server, cloud, and network resources responsibly.
Prohibited resource usage may include:
Excessive CPU usage that materially disrupts other customers
Excessive memory or storage consumption
Excessive bandwidth consumption inconsistent with the applicable service plan
Scripts or processes that degrade shared server performance
Unauthorized background processes
Abusive automated requests
Network attacks
Cryptocurrency mining without prior authorization
Activities designed to circumvent technical resource restrictions
ITPS may apply reasonable technical measures, including:
Resource limits
Throttling
Temporary restrictions
Service migration
Suspension
We will generally attempt to contact customers when practical, except where immediate action is reasonably necessary to protect systems, customers, or third parties.
Customers are responsible for securing their accounts and credentials.
Customers must:
Use reasonably strong passwords
Protect administrative credentials
Restrict access to authorized users
Keep software reasonably updated
Apply security patches when appropriate
Use multi-factor authentication where available and appropriate
Notify ITPS promptly of suspected unauthorized access
Maintain accurate account contact information
You may not:
Share credentials with unauthorized parties
Sell access to accounts without authorization
Circumvent account restrictions
Attempt to access another customer’s account
Use stolen or compromised credentials
Customers may be responsible for activity conducted through their accounts where access resulted from failure to reasonably secure their credentials, subject to applicable law.
Customers may not resell, sublicense, redistribute, or commercially exploit ITPS services unless:
The applicable service plan expressly permits resale, or
ITPS has provided written authorization
Unauthorized resale may result in restriction or termination of services.
Customers using AI systems, chatbots, AI agents, automation tools, or related services provided or configured by ITPS are responsible for using those systems lawfully and responsibly.
You may not knowingly use ITPS-provided AI or automation services to:
Facilitate fraud
Impersonate individuals for deceptive purposes
Generate malicious code for unauthorized attacks
Automate phishing
Conduct unlawful spam campaigns
Harvest credentials
Automate harassment
Manipulate platforms in violation of applicable law
Produce or distribute illegal content
Circumvent security controls
Facilitate unauthorized access to systems
Automatically collect data where such collection is unlawful or unauthorized
Customers are responsible for reviewing AI-generated outputs before relying on them for significant business, legal, financial, healthcare, security, or operational decisions.
AI-generated content may contain errors and should not be assumed to be accurate solely because it was generated by an automated system.
Automated scraping, crawling, bots, or data collection tools may not be used through ITPS services when they:
Violate applicable law
Bypass access controls
Ignore technical restrictions intended to prevent automated access
Materially disrupt third-party services
Collect protected or confidential information without authorization
Facilitate spam, fraud, or abuse
Legitimate indexing, authorized automation, and permitted API access are not prohibited by this section.
Customers must use personal information in accordance with applicable privacy and data protection laws.
You may not use ITPS services to:
Unlawfully collect personal information
Sell or distribute stolen personal information
Publish sensitive personal information for unlawful purposes
Engage in identity theft
Harvest credentials
Circumvent privacy protections
Operate deceptive data-collection systems
Customers are responsible for maintaining appropriate notices, disclosures, consents, and security protections for personal information they collect or process.
Customers using ITPS-supported email, CRM, SMS, marketing automation, or communication systems are responsible for compliance with applicable messaging requirements.
Customers must:
Obtain appropriate consent where required
Maintain reasonable records of consent where appropriate
Clearly identify the sender
Avoid misleading message content
Provide legally required unsubscribe or opt-out mechanisms
Honor opt-out requests
Avoid sending prohibited or unlawful content
Follow applicable carrier, platform, and service-provider requirements
Use of ITPS services does not itself authorize a customer to contact an individual by email, telephone, SMS, or other communication channel.
Customers are responsible for maintaining reasonable security practices for systems under their control.
ITPS is not responsible for security incidents caused solely by:
Customer-provided insecure configurations
Failure to install available security updates
Customer disclosure of passwords
Unauthorized third-party access resulting from compromised customer credentials
Customer-installed malicious or vulnerable software
This provision does not limit ITPS’s responsibility for obligations expressly assumed under a separate written agreement or obligations that cannot be excluded under applicable law.
To protect the security, integrity, availability, and lawful operation of our services, ITPS may review relevant technical information, service activity, logs, resource usage, security events, or abuse reports where reasonably necessary.
ITPS may investigate suspected violations of this AUP.
Where reasonably necessary, ITPS may:
Request information from a customer
Restrict access
Quarantine harmful files
Disable compromised services
Remove malicious content
Suspend services
Terminate services
Preserve relevant records as required by law
Cooperate with valid legal requests
Any monitoring or investigation will be conducted subject to applicable law and our Privacy Policy.
Certain activities may require immediate restriction or termination without advance notice when reasonably necessary to protect ITPS, its customers, third parties, or the public.
Examples include:
Malware distribution
Ransomware activity
Active phishing
Fraud
Botnet operation
Unauthorized system intrusion
Denial-of-service attacks
Child sexual abuse material
Credible threats to safety
Serious or repeated abuse
Activities creating an immediate security threat
Where appropriate, ITPS may report suspected illegal activity to relevant authorities.
Depending on the nature, severity, and frequency of a violation, ITPS may take one or more of the following actions:
Provide a warning
Require corrective action
Restrict certain functionality
Apply resource limitations
Temporarily suspend services
Remove or disable harmful content
Permanently terminate services
Block future account creation
Report suspected unlawful conduct where appropriate
Cooperate with lawful government or legal requests
Refund eligibility following suspension or termination is determined according to our Refund and Cancellation Policy and applicable law.
Suspected abuse involving ITPS services may be reported to:
Email: support@it-ps.net
Phone: (904) 881-2019
When submitting an abuse report, please provide as much relevant information as possible, including:
Description of the issue
Relevant URLs
Domain names
IP addresses
Screenshots
Email headers where applicable
Dates and times
Account information where known
Other supporting evidence
Please do not send passwords, complete payment card information, or other unnecessary sensitive information in an abuse report.
ITPS supports responsible and lawful cybersecurity research.
Security researchers must not:
Access customer data without authorization
Cause service disruption
Exploit vulnerabilities beyond what is reasonably necessary to verify them
Publish confidential information
Use vulnerabilities for extortion or financial gain
Install persistent access mechanisms
Suspected vulnerabilities involving ITPS systems should be reported to support@it-ps.net.
This Acceptable Use Policy should be read together with our:
Terms and Conditions
Privacy Policy
Refund and Cancellation Policy
Applicable service agreements
Statements of work
Other service-specific policies
If a signed agreement contains additional acceptable-use requirements, those requirements will also apply.
ITPS may update this Acceptable Use Policy periodically to reflect changes in:
Services
Technology
Security practices
Legal requirements
Industry standards
Abuse-prevention practices
The Effective Date at the top of this policy will be updated when changes are made.
Continued use of services following an update constitutes acceptance of the updated policy to the extent permitted by applicable law.
By accessing or using ITPS services, you acknowledge that you have read, understood, and agree to comply with this Acceptable Use Policy.
IT Pro Services LLC (ITPS)
Website: https://www.it-ps.net/
Email: support@it-ps.net
Phone: (904) 881-2019
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